Frequently asked questions
1. How to purchase a product?
To make a purchase, find the product you are interested in and add it to the basket, and then select the „BUY” option. The system will guide you through the entire purchase and payment process, and the purchase confirmation will be sent to the e-mail address provided in the purchase form.
2. What are the possible payment methods?
Possible payment methods are bank transfer, cash on delivery and online payment Przelewy24.
3. How long does it take to process my order?
If the product is in stock, the lead time is 48 hours. If the product is out of stock, the delivery time is from 14 to 30 business days .
4. What are the delivery costs?
Detailed information on delivery costs can be found in the product description.
5. How much time do I have to return the purchased furniture?
In accordance with applicable law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, complete the necessary statement and send it to our address along with the returned product (s).
6. Are the products purchased from you covered by the warranty?
We provide a 24-month warranty for the products purchased from us, counted from the date of purchase. You will receive detailed information on the warranty by email after purchasing in our online store.
7. Do you offer an assembly service for the purchased furniture?
We do not offer assembly services for furniture purchased in our online store.